You own your accounts, licenses, and data - not us. No vendor lock-in, ever.
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Expert-led IT service management built on systems your business fully owns.
Traditional IT providers often place your business in a black box, limiting your access and visibility into your own systems.
Twin Signal operates differently. Our Glass Box model gives you expert management while maintaining ownership and control.
You own your accounts, licenses, and data - not us. No vendor lock-in, ever.
Our glass box model gives you full visibility into every action we take in your systems.
Your MSP shouldn't be able to read your email or access your IP unchecked. We only see what you explicitly allow.
Leave anytime, no proprietary tooling or contracts holding your stack hostage.
AI helps us accelerate your operations and proactively identify solutions to delivery ever higher levels of service quality.
Liberate yourself from your MSP's agenda and gain technological control and self-determination.
Don't give up control of your IT. Your service provider should be a guest inside of your environment.
| Feature | Twin Signal (Technology independence) | Co-Managed MSP (Partial access to your tech) | Traditional MSP (Provider controls everything) |
|---|---|---|---|
| The classic benefits of MSPs | |||
| Expert-level systems administration | Included | Included | Included |
| Service-oriented help desk support | Included | Included | Included |
| Incident response | Included | Included | Included |
| Backup and disaster recovery | Included | Included | Included |
| Vendor management | Included | Included | Included |
| IT compliance support | Included | Partial or limited independence | Partial or limited independence |
| 24/7 monitoring and maintenance | Included | Partial or limited independence | Partial or limited independence |
| Twin Signal differentiators | |||
| No vendor lock-in | Twin Signal only | Not offered | Not offered |
| AI digital transformation | Twin Signal only | Partial or limited independence | Partial or limited independence |
| Privacy from MSP technicians | Twin Signal only | Not offered | Not offered |
| Software subscription ownership | Twin Signal only | Not offered | Not offered |
| Technology dignity and independence | Twin Signal only | Not offered | Not offered |
| Technician activity and access transparency | Twin Signal only | Partial or limited independence | Not offered |
| Vendor selection and purchasing power | Twin Signal only | Not offered | Not offered |
| MSP is a guest in your environment | Twin Signal only | Not offered | Not offered |
| No data and configuration loss after changing providers | Twin Signal only | Not offered | Not offered |
